Course curriculum

  • 1

    Welcome to Saint John's

    • Meet the Food and Beverage Team
  • 2

    Core Pillars of Excellence

    • Sustainability Practices
  • 3

    Operational Procedures

    • Health and Safety Guidelines
  • 4

    Engaging with Guests

    • Handling Feedback and Complaints
  • 5

    Knowledge Check and Wrap-Up

    • Next Steps and Resources